FAQs

We are committed to providing a healthy home and a healthy planet. That’s why we use only eco-friendly cleaning products that are safe for your family, pets, and the environment. Our products are carefully chosen to deliver powerful cleaning results without harsh chemicals, ensuring a fresh, spotless space you can feel good about.

Yes! We’re proud to be a pet-friendly cleaning service. We understand that pets are part of the family, so we take extra care to use gentle, non-toxic products and techniques that keep your animals safe and comfortable while we work. Whether you have dogs, cats, birds, or any furry (or feathered) friends, we’ve got you covered!

We accept both cash and card payments using our own card facilities (excluding AMEX)

Yes — we bring everything we need. Our team arrives fully equipped with professional-grade cleaning tools, vacuums, mops, and all necessary supplies. You don’t need to provide anything — we take care of it from start to finish so you can enjoy a stress-free experience.

Absolutely. We are fully insured for your peace of mind. Our comprehensive insurance coverage protects your home and gives you confidence and reassurance that your property is in safe, professional hands.

Not at all. Many clients provide access instructions, returning to a spotless home just let us know your preference.

A quick tidy up helps us focus on detailed cleaning rather than organising.

We stand by our 100% satisfaction guarantee if something was missed, contact us within 24hrs and we’ll come out and fix it free of charge.

Yes we always try to send the same trusted cleaner so they get to know your home and preference.

Yes